Clerical Skills Test

Welcome to the Clerical Skills Test. The test has five parts, with 25 questions in all, set in one simulated workplace. Please read the following instructions carefully before starting the test.

Test Overview:

• Number of Parts: 5, with 25 questions in all
• Time Limit: 39 minutes in all, with a separate time limit for each part
• Setting: one workplace (a company, a dental clinic, an accounting firm or a city office), with its emails, calendar, rules, records and prices on the screen
• Question Formats: marking mistakes, choosing who handles a message, typing numbers, putting tasks in order, and multiple-choice

The Five Parts:

1. Check records (4 minutes)
2. Sort and route (7 minutes)
3. Workplace numbers (9 minutes)
4. Plan the day (10 minutes)
5. Verify the draft (9 minutes)